Isleport Foods are part of the Bakkavor Group. We manufacture own label chilled desserts for a number of the leading retailers. Due to the volatility in our business and the need to flex our production hours (at sometimes short notice) we have worked in Partnership with PMP Recruitment for 12 months now to facilitate our permanent headcount, hence I feel now able to comment fully on the service PMP deliver to Isleport Foods.
PMP Recruitment throughout this period have provided an exceptional service, supporting Isleport Foods by utilising up to 200 agency workers per week to meet the volatile demands of our business. PMP have always met our requirements 100% ensuring that we as a business never fail to deliver to our customers, even when they are provided with short notice for extra staff on the same day!
Not only have PMP employed an On-Site Account Manager to ensure service delivery (who is fully integrated in our business), but their recruitment processes and procedures meet all of our required standards.
PMP also induct all workers on their first day; they report on KPI's ensuring we have full visibility and all workers are assessed on a monthly basis to ensure that the workers provided meet the required standards. Over this period we have seen fit to offer over 50 temporary workers permanent contracts within our business.
I would have no hesitation in recommending PMP Recruitment as a first class supplier of agency staff.
Sue Marsh, HR Manager