Frequently Asked Questions

We've collated some of our frequently asked questions to help you. These will be updated regularly, so please check back for the latest advice.

  • We are closely following the latest government guidelines, policies and advice relating to COVID-19. We are also following and implementing the specific practices outlined by our clients to ensure all employees are safe and protected.

    All of our onsite teams have been briefed on the latest government advice so they are fully prepared and able to deliver key information to colleagues at each of our client sites. 

    We have ensured that all avenues of communication are open with our colleagues to ensure they can contact us to inform us of any symptoms or ill health that they are experiencing, or anyone in their household.

  •  It is a scheme that helps employers who are severely affected by the coronavirus and enables you to claim 80% of furloughed employees’ (employees on a leave of absence) usual monthly wage costs, up to £2,500 a month, plus the associated Employer National Insurance contributions and minimum automatic enrolment employer pension contributions on that wage.

  • For an employee to be furloughed they must have been on your PAYE payroll on 28 February 2020, this includes:

    • Full-time employees
    • Part-time employees
    • Agency employees on agency contracts provided they are not working at all
    • Zero-hour contract workers provided that they are employees albeit on flexible contracts.
  • The government advice and guidance for employers and workers is changing on a regular basis so please check the government website for the latest information, click here.